Shipping policy
Last updated: 30 May 2026
At Bag It, we are pleased to offer FREE Standard Shipping across the United Kingdom. We aim to provide clear, reliable, and transparent delivery services for all customer orders.
1. Shipping Times & Order Processing
United Kingdom (UK)
- Order Cut-off Time: 3:00 PM (GMT) - Monday to Friday
- Order Handling Time: 1 - 2 Business Days (Mon-Fri)
- Transit Time: 4 - 7 Business Days (Mon-Fri)
- Total Delivery Time: 5 - 9 Business Days
2. Shipping Charges
We believe in honest and transparent pricing, which is why we offer:
- Standard Shipping: FREE on all UK orders.
- Hidden Charges: None. The amount shown at checkout is the final amount you pay.
3. Shipping Carriers
We work with trusted shipping providers within the United Kingdom, including:
- Royal Mail
- Evri
- DPD
4. Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to courier operations, weather conditions, public holidays, or high seasonal demand.
If your order has not arrived within 3 business days after the estimated delivery period, please contact us at support@bagit.site with your order information.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email that includes your tracking number and tracking link.
You can use this information to monitor your shipment directly through the courier’s website.
6. Incorrect Address Information
Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete.
Bag It is not responsible for delays or delivery failures caused by incorrect or incomplete shipping addresses provided by the customer.
7. Contact Information
- Trading Name: Bag It
- Legal Entity: BAG IT LTD (Company No: 12460739)
- Business Address: 14 Close Hill Lane, Huddersfield, West Yorkshire, United Kingdom HD4 6LE
- Phone: +44 79 8859 1413
- Email: support@bagit.site
- Business Hours: Mon - Fri, 8:00 AM - 4:00 PM (GMT)